What is your return policy?

Your happiness is important to us! Therefore, we want you to be completely satisfied with your purchase. If you are not 100% satisfied, please feel free to e-mail us at support@luisnkarimi.com to make a return or exchange. All returns/exchanges are subject to the following conditions: -Must be returned within 30 days of the purchase date. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. -Please allow up to 10 business days for an exchange or refund to be processed. Once finalized, an e-mail will be sent notifying you of the status of your refund. -We do not refund initial shipping & handling charges for items returned. -For any return or exchange, you are responsible for all shipping & handling costs. If the package does not reach us, we will be unable to complete the refund/exchange.